Tech Troubles? No Worries! MidKnight Solutions to the Rescue!

Turning Tech Nightmares into Happy Endings!

About us

At Midknight Solutions, we are dedicated to providing top-notch IT support to businesses of all sizes. Our team of skilled professionals is committed to delivering reliable, efficient, and cost-effective Managed IT Services tailored to meet the unique needs of each client. We take pride in our proactive approach to IT management, ensuring that your systems are always secure, optimized, and running smoothly. Trust Midknight Solutions to be your trusted partner in navigating the complex world of technology. We want you to be able to sleep peacefully knowing we are on guard.

Our mission is simple: to empower businesses with reliable, scalable, and cost-effective after hours IT solutions that drive productivity, enhance security, fuel growth, and allow happier healthier employees. With a focus on building long-term partnerships, we strive to become a trusted extension of your team, offering personalized support and guidance every step of the way.

Founded on the principles of integrity, innovation, and customer satisfaction, MidKnight is committed to delivering exceptional service and exceeding client expectations. We will keep your systems running smoothly around the clock.

Our vision is to be the leading provider of after hours IT Services, known for our unwavering commitment to excellence, innovation, and customer satisfaction. We aspire to be the trusted partner that businesses turn to for all their IT needs, setting the standard for quality, reliability, and professionalism in the industry.

Overnight Support Solutions for SMBs and Start-ups

MidKnight Solutions offers expert help desk services to SMBs, start-ups, and MSP providers in the United States. With round-the-clock support, we ensure your business stays operational and efficient at all times. With a combined experience over 15 years, we embody reliance and innovation. Schedule a call now for a free IT Assessment.

Specialized Support for Your Business

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24/7 Remote Assistance

Our team is available around the clock to provide immediate support and resolution for your technical issues, ensuring minimal downtime for your business.
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Customized Service Plans

We offer tailored service plans to suit the unique needs of your business, providing flexible options to meet your specific support requirements.
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Expert Consultation

Gain access to our experienced consultants who can offer valuable insights and recommendations to optimize your IT infrastructure and operations.
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Proactive Maintenance

We prioritize proactive monitoring and maintenance to identify and address potential issues before they disrupt your business operations, ensuring seamless performance.

Our Packages

Bronze Package

Bronze Package

$2,299

per month

More info
Ideal for small to medium-sized businesses (SMBs) with basic IT support needs. This package offers essential helpdesk support services, including up to 20 hours of assistance per month,

Email and Phone Support

Remote Desktop Assistance

Ticket Management System

2 Hours Response Time

Gold Package
Popular

Gold Package

$3,499

per month

More info
Suitable for growing SMBs or larger enterprises requiring more comprehensive IT support. In addition to the services offered in the Bronze Package, the Gold Package includes up to 40 hours of assistance per month

All Bronze Package Features

Proactive System Monitoring

Quarterly IT Health Check

Platinum Package

Platinum Package

$4,999

per month

More info
Tailored for larger companies or those with complex IT infrastructures and demanding support needs. The Platinum Package offers all the services included in the Advanced Package with additional benefits such as up to 80 hours of assistance per month,

All Gold Package Features

Over Night Patch Management

Priority Response Time

Monthly IT Performance Report

Support Services FAQs

What type of businesses do you cater to?

We cater to SMBs, start-ups, and MSP providers in need of overtime and overnight support.

What services do you offer?

We provide help desk support services tailored to meet the needs of businesses 24/7.

Do you offer support outside of regular business hours?

Yes, we offer overnight support to ensure your business operations run smoothly at all times.

How can I contact your help desk support team?

You can reach our help desk support team by phone, email, or through our online chat system.

What sets MidKnight Solutions apart from other help desk companies?

We specialize in providing dedicated support to SMBs, start-ups, and MSP providers with a focus on overtime and overnight assistance.

Get in touch

Send us a message and we'll get back to you as soon as we can.

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